Fredrickson Outpatient Center Cedar Cliff Office
2025 Technology Parkway, Suites 108 & 109 25 West Shore Drive
Mechanicsburg, PA 17050 Camp Hill, PA 17011
Phone: (717) 791-2680    Fax: (717) 791-2686 Fax: (717) 909-6803
JDC Kids
Frequently Asked Questions
Click a topic or question to expand and contract items.

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Collapse Appointments and SchedulingAppointments and Scheduling
Expand Q: Are you accepting new patients?Q: Are you accepting new patients?
Collapse Nurse Triage Service CallsNurse Triage Service Calls
Expand Q: Why suddenly are you outsourcing your overnight patient calls?Q: Why suddenly are you outsourcing your overnight patient calls?
Expand Q: Why can’t you charge only for calls that aren’t really urgent? Q: Why can’t you charge only for calls that aren’t really urgent?
Expand Q: Is there another way to get information overnight about non-urgent concerns?Q: Is there another way to get information overnight about non-urgent concerns?
Expand Q: If I do call your Nurse Triage Service, who will I speak to?Q: If I do call your Nurse Triage Service, who will I speak to?
Expand Q: Why can’t I just be seen in your office overnight? Isn’t that what physicians are supposed to do?Q: Why can’t I just be seen in your office overnight? Isn’t that what physicians are supposed to do?
Expand Q: Why can’t you bill my insurance for the nurse triage service fee?Q: Why can’t you bill my insurance for the nurse triage service fee?
Collapse Newborn Insurance CoverageNewborn Insurance Coverage
Expand Q: What is the process for enrolling my newborn under my health plan and how much time do I have?Q: What is the process for enrolling my newborn under my health plan and how much time do I have?
Expand Q: Which Hospitals do you go to?Q: Which Hospitals do you go to?
Expand Q: When I have a baby what do I need to do?Q: When I have a baby what do I need to do?
Collapse Co-paysCo-pays
Expand Q: When do I pay my co-pay?Q: When do I pay my co-pay?
Expand Q: What if I do not make my co-pay at the time of my visit?Q: What if I do not make my co-pay at the time of my visit?
Collapse Insurance CoverageInsurance Coverage
Expand Q: What insurance companies are you contracted with?Q: What insurance companies are you contracted with?
Expand Q: How do I know what is a covered benefit?Q: How do I know what is a covered benefit?
Expand Q: Do you bill all insurance companies?Q: Do you bill all insurance companies?
Expand Q: What if I do not have any insurance?Q: What if I do not have any insurance?
Collapse Scheduled AppointmentsScheduled Appointments
Expand Q: What if I cannot make it to my appointment?Q: What if I cannot make it to my appointment?
Collapse Parents’ Financial ResponsibilitiesParents’ Financial Responsibilities
Expand Q: What if my ex-spouse is responsible for all financial expenses but I bring our child to the practice?Q: What if my ex-spouse is responsible for all financial expenses but I bring our child to the practice?
Collapse CollectionsCollections
Expand Q: Do you send unpaid accounts to an outside collection agency?Q: Do you send unpaid accounts to an outside collection agency?
Expand Q: Do they report to a national credit bureau?Q: Do they report to a national credit bureau?
Collapse Costs and ChargesCosts and Charges
Expand Q: How are my charges determined?Q: How are my charges determined?
Expand Q: What if I think there is an error on my account?Q: What if I think there is an error on my account?
Collapse OtherOther
Expand Q: If I have an appointment for one of my children, and upon arrival, their sibling is also sick, will the physician be able to treat both children during the same visit?Q: If I have an appointment for one of my children, and upon arrival, their sibling is also sick, will the physician be able to treat both children during the same visit?
Expand Q: Do you have a physician available after hours?Q: Do you have a physician available after hours?
Expand Q: Do you have evening or weekend hours?Q: Do you have evening or weekend hours?
Expand Q: Do you have any female doctors?Q: Do you have any female doctors?
Expand Q: If my child is sick will you see them that same day?Q: If my child is sick will you see them that same day?
Expand Q: Are we able to specify which office we would like to be seen at?Q: Are we able to specify which office we would like to be seen at?
Expand Q: Are we able to meet the doctors and visit your office prior to delivery?Q: Are we able to meet the doctors and visit your office prior to delivery?
Expand Q: What do I need to do for a form to be completed?Q: What do I need to do for a form to be completed?
Site Last Updated 07/29/2010